Product Details
- Manage multiple hotel properties from one centralized location
- Round-the-clock monitoring and system availability
- Automatic system updates, backups and maintenance
- Automatic system upgrades for always up-to-date software
- No need to maintain local servers
- Uses industry-leading Amazon Web Services for cloud services
Technical Details
- Built-in PMS Bridge interface to provide enhanced connectivity between the on-premise PMS and Ambiance Cloud.
- The supported interfaces include FIAS and Ambiance SOAP API.
Functionalities
Ambiance Cloud was built on the same core as the on-premises Ambiance solution, an overview of the most important functionalities below:
- Comprehensive lock & access control – Bluetooth lock support, lock programming, auditing, and specialty key management (failsafe, diagnostics, toggle/unlock, etc.).
- Flexible property & system configuration – User-defined room, suite, and access point setup, plus system settings like guest registration defaults, security settings, and encoder management.
- Advanced role & staff management – Configurable roles, staff key creation, access tracking, and access management profiles (schedules, shifts, grouped access points, common/restricted access).
- Seamless integration & usability – Elevator and amenities management, key creation via web client or third-party PMS, intuitive workflows, and online help.
Components
Your Ambiance Cloud new project starter kit includes:
- Ambiance Cloud Access Management Software
- dormakaba RFID Encoder GEN II
- dormakaba Maintenance Unit (programmer)
- Ambiance Cloud Gateway
Additional items to complete your solution (sold separately):
- dormakaba electronic locks
- dormakaba elevator and perimeter access hardware
- RFID credentials including access cards, fobs and wristbands
- dormakaba Mobile Access Solutions and digital wallet support
Applications
- Tailored for hotels of all sizes, from single properties to multi-property hotel chains.
- Manages guest rooms, suites, restricted areas, amenities, perimeter, and elevator access.
- Scalable for all hotel access needs, integrating seamlessly with existing systems.
- Enables secure, mobile-friendly access for guests and staff – including wallet access.



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