Introduction
In 2024, more than 15 million visitors, including 2 million from abroad will converge on Paris to cheer on their national teams. Across various iconic venues there are 13.4 million tickets on offer, where spectators will fill the stands to witness every moment, savouring each experience. Ensuring they reach their seats quickly and safely is a massive logistical challenge that will shape their experience and the memories they take away. The key lies in having the latest and smartest access technologies – solutions that keep everything flowing smoothly from entrance to seat while maintaining security, inclusivity, and sustainability. Get that right and, whatever happens during the events, everyone wins.
Everyone wins
In today's mega venues, well thought through access is critical. From ticket checkpoints to VIP zones, dressing rooms to staff areas, press sections to medical facilities, it is essential for venue operators to monitor and manage the seamless movement of people. Innovations like turnstiles with ticket readers, sliding doors with access control, motion sensors, and touchless entry systems are making this happen. People-counting cameras and integrated, connected systems ensure every visit is seamless, ensuring nothing disrupts the event experience.
Safety and security
In an era where security threats loom large, especially at major, high-profile events, ensuring the safety of attendees is non-negotiable. Efficient crowd management is critical before and after events, directing thousands of visitors to designated areas while maintaining order and minimising congestion. Creating designated routes for VIPs adds another layer of logistical complexity for venue teams, as does ensuring emergency evacuation procedures are in place. Smart access control systems and intelligent crowd monitoring serve as the first line of defence, enabling operators to manage multiple entry points and control crowd movement with total visibility. This proactive approach makes it easier to identify potential security risks and respond swiftly, safeguarding the well-being of visitors and staff alike. Prioritising safety and security measures directly enhances the overall visitor experience, enabling them to enjoy the event more fully and contributing to the venue's reputation as a safe and welcoming space.
Accessibility and inclusivity
Accessibility and inclusivity aren’t just buzzwords; they’re fundamental principles that define the modern venue experience. Creating environments where every visitor feels welcome and valued is vital – through automatic doors, turnstiles, and smart access gates designed to break down literal and metaphorical barriers and foster an inclusive atmosphere. Well-planned wheelchair access solutions ensure those with mobility challenges can navigate the venue with ease, while disability-friendly features like low-energy door operators and tactile signage promote independence and autonomy. By prioritising accessibility, venues become more than just locations for entertainment; they become beacons of inclusivity, where every visitor can fully participate in the excitement.
Fan experience
Creating a great visitor experience lies at the heart of venue management. The aim is to allow attendees to focus on the excitement of the event rather than logistical hurdles. Hassle-free ticket checkpoints increase convenience and speed visitors to their seats. Collaborating with ticket companies can unlock significant benefits, enabling digital ticketing integration with access software to simplify entry and reduce queuing. Integrating cashless payments and pre-booking options for concessions and merchandise further streamlines the experience, cutting waiting times and enhancing overall satisfaction. By embracing technology and innovation, venues can create an intuitive and frictionless experience that leaves a lasting impression on visitors, fostering loyalty and engagement for years to come.
Technology integration
Integrating cutting-edge technology into venue infrastructure isn’t just about staying ahead of the curve; it’s about delivering unparalleled performance in security, efficiency, and reliability. The new generation of products like turnstiles and tripods equipped with advanced access control software are transforming ticket and credential checking, speeding up entry, and simplifying crowd management. Similarly, digital cylinders are vastly improving security within a venue's many restricted areas where only staff, VIPs, or athletes may have access. By harnessing the power of advanced access control software, venues can operate with real confidence, optimising operations and setting new standards for excellence in the industry.
Sustainability
Increasing efficiency to reduce our impact is crucial. Ensuring major venues do everything possible to minimise their environmental footprint and foster sustainability is vital. Energy-efficient solutions like automatic door operators and access control systems reduce energy consumption while optimising functionality – a win-win. Sustainable materials and manufacturing processes also help meet sustainability goals during build and maintenance phases. Versatility is important too – a venue that can be used in the off-season and for various events will minimise its environmental impact.
Seamless experiences
Seamless experiences are the ultimate goal. By integrating advanced technologies and prioritising safety, inclusivity, and sustainability, venues can ensure that every visitor has a smooth and memorable experience, reinforcing the venue’s reputation and contributing to the success of the event.
For more information about dormakaba’s solutions and our work on many sporting and entertainment projects both locally and globally, please visit our website or contact our team directly.